Platform & Apps overview

Emerge.ai runs on the web, on iOS and Android, and as a desktop app for Mac and Windows (beta). It is the same account and the same Clouds wherever you open it; what differs is what each surface adds on top.

What carries across surfaces

Your work lives in the Cloud, not on any one device. Open Emerge.ai anywhere and you are in the same Clouds, with the same members and their roles, the same chats and projects, files, tasks, and documents — see the Getting Started overview for the full list of what a Cloud holds.

Which models you can use comes from your plan and your Cloud's settings, so it is the same on every device. The exception is local models, which run on the device itself — downloaded in the mobile apps, or run on your computer in the desktop app (beta). See Models & Auto-Selector for how availability works, and Lockdown Mode for the setting that restricts it.

The web app

The web app is the full surface, and covers:

• Chat — conversations with a model, on their own or inside a project.
• Drive — uploading files, organizing them, and working with them in chat.
• Contacts — the people and companies you work with.
• Tasks — tracked work items.
• Documents — documents created and edited in Emerge.ai.
• Plan and billing — your current plan, and your AI usage.

The mobile apps

The iOS and Android apps carry the full Emerge.ai experience, and five things are theirs alone:

• Run a model on your phone. Download a model to the device and it runs there. See Models & Auto-Selector for which models you can download.
• Chat with no connection. Once a model is downloaded, chat keeps working in airplane mode.
• Widgets and camera. Home-screen widgets, and photo capture.
• Send anything to Emerge.ai. The system share sheet puts content into Emerge.ai from whatever app you are in.
• Apple Watch (beta). Chat from your wrist.

The desktop app (beta)

The Emerge.ai desktop app is in beta for Mac (Apple Silicon) and Windows (64-bit); download it from emerge.ai/desktop. It has the same chats, projects, Drive, Contacts, and Tasks as the web app. Signing in and upgrading open in your browser, then bring you straight back to the app, and it updates itself: new versions download in the background and install when you restart or step away. You can also check for updates from the menu or Settings.

On paid plans, the desktop app can also run local models — open models running on your own computer, through the free Ollama app or a model server you already use like LM Studio, with no cost per message. See Models & Auto-Selector for how they work.

Themes and languages

Four themes — Light, Dark, Blue, and System — and three languages: English, Español, and 日本語. Both are set per person, in Settings.

Connectors

Emerge.ai connects to services you already use — Slack, Teams, Microsoft 365, HubSpot and more — and the set keeps growing. Connectors are available to everyone; Gmail, Google Calendar, and Google Drive stay in beta a little longer, for people with Beta Features on.

The Connectors section covers what a connector is and how to set one up, including which of its tools Emerge.ai is allowed to use.

Definitions

• Local model — a model that runs on your own device. In the mobile apps it is downloaded to the device, so chat works with no connection. In the desktop app (beta), on paid plans, it runs on your computer.
• Beta — a feature the product itself marks as beta. Emerge.ai applies the label in the product wherever it applies; Apple Watch and the Gmail, Google Calendar, and Google Drive connectors are examples.

Guides in this section

• Mobile apps — getting the iOS and Android apps, what they add, and how mobile subscriptions are managed.
• Skills — what a skill is, how to invoke one by typing / and the skill's name, and where your team's skills live.

Related topics

• Models & Auto-Selector — the model groups, and the models you can download for offline use
• Plans, Tokens & Billing — what each plan includes
• Your first chat — starting a conversation on any surface
• Troubleshooting