Plans, Tokens & Billing
How Emerge.ai measures daily and weekly AI usage, why extra Clouds don't add capacity, what happens at a limit, and what each plan includes.
What you'll do
Emerge.ai measures your AI use with two meters at once:
- a daily meter, which is yours alone, and
- a weekly meter, which belongs to the whole account.
You will find both in Settings → AI Usage, check your plan in Settings → Plan and Billing, and learn your options when you reach a limit.
Step-by-step
- Open Settings → AI Usage. It shows how much of your daily limit you have used, and how much of the weekly limit your plan has used.
- Read each meter as a percentage, along with when it resets.
- Open Settings → Plan and Billing to see your plan and what it includes.
- If you need more capacity than your plan gives you, buy prepaid tokens from the Extra AI Tokens card, or change plan.
How usage is measured
Open Settings → AI Usage to see how much you have used. A card for your plan shows its name, how many Clouds and people share it, and two meters: You, today for the daily limit and This plan, this week for the weekly one. Each shows a percentage and when it resets. If your plan has no daily or weekly limit, the page shows a card that says so instead.
You never have to clear them. Your capacity comes back when the time is up.
The two meters measure different things.
- Daily is per person. It counts your own use, and nobody else's.
- Weekly is per account. It is one pool, shared by everyone on the subscription and every Cloud on the account. Because it is shared, your chat can stop even when your own daily meter is low.
What that means on your plan
- On an Individual plan, the account is just you, so the weekly pool is yours alone. Both meters count your own use, over two different periods.
- On a Business plan, the weekly pool belongs to the team. Everyone on the subscription draws from it, in every Cloud. How much is left in the week depends on what your colleagues have used as well as you.
One account, one usage pool
Your AI capacity is one weekly pool shared across all your Clouds. Extra Clouds do not add more usage. An extra Cloud gives your team another place to work. More capacity comes from changing plan or from prepaid tokens.
You buy both in the same place. In Settings → Plan and Billing, the Clouds tab shows how many Clouds your plan includes and has Add Extra Cloud(s): an extra Cloud is $5/month on top of your plan, while upgrading raises the number of Clouds the plan itself includes. Buy tokens is there for prepaid top-ups (prices as shown in the product on 2026-08-19). Plan and billing belongs to the subscription owner, so ask them to buy if the account is not yours.
When you reach a limit
Emerge.ai tells you when you reach a limit. You have two ways forward.
- Carry on with Emerge Fast & Free. Every paid plan includes this group: your chat switches to the free model by itself and tells you it has switched. It costs nothing and you buy nothing. The plan page calls this Unlimited AI: after you reach your plan's daily or weekly limit, chat continues on Emerge Fast & Free with no usage cap. Fair use applies. See Models & Auto-Selector for where the group sits in the picker.
- Buy prepaid tokens to keep premium models running past the limit.
The Free plan doesn't include Unlimited AI. On Free, chat pauses until your allowance resets, and the app shows you when.
Extra AI Tokens
At your limit, premium models stop until the limit resets. Prepaid tokens keep them running in the meantime.
Buy them from the Extra AI Tokens card on Settings → AI Usage, using the Buy Tokensbutton. The presets are $5, $10, $25, and $50. You can also enter any whole-dollar amount from $1 to $500 (prices as shown in the product on 2026-08-19). Tokens never expire, and Emerge.ai uses them automatically once you hit your limit.
Tokens sit on top of your plan and are separate from plan capacity. They do not change your daily or weekly limits. All they do is keep premium models available once you reach one.
Definitions
- Daily limit — a per-person usage limit, shown as a percentage in Settings → AI Usagewith the time until it resets.
- Weekly limit — one usage pool shared by everyone on the subscription and every Cloud on the account, shown as a percentage next to the daily meter.
- Extra AI Tokens — prepaid tokens bought from Settings → AI Usage that keep premium models running after you reach a limit. Separate from plan capacity.
- Emerge Fast & Free — a model group in the picker. On every paid plan, your chat carries on using this model at your limit instead of stopping.
- Subscription owner — the person who manages the account's plan and billing, and who makes purchases on it.
The plans
The plan cards are one step past Settings → Plan and Billing — select Change Plan (or View plans on the Free plan) to see them. The page has two tabs: For you, with Free and the Individual plans, and For teams, with the Business plans and Enterprise. Individual Pro and Business are marked Recommended.
| Plan | Price | Clouds | Usage, as the plan page puts it |
|---|---|---|---|
| Free | $0 | 1 | A daily allowance |
| Individual | $9/month | 1 | More daily usage than Free |
| Individual Pro | $20/month | Up to 3 | More daily usage than Individual |
| Individual Max | $100/month | Up to 5 | Our highest usage for one person |
| Business | $250/month | Up to 10 | One shared usage pool for the whole team · Room for up to 25 people |
| Business Pro | $500/month | Up to 25 | A bigger shared pool · Room for up to 50 people |
| Business Max | $2,500/month | Up to 100 | Our biggest shared pool · Room for up to 250 people |
| Enterprise | Custom | Custom | Custom usage and limits. Contact sales |
A plan's Clouds and its usage are two different things. "Up to 5 Clouds" is how many Clouds you may create. The usage line is the capacity that comes with the plan, and all of those Clouds draw on the one shared weekly pool.
Prices are per month, plus applicable tax, and paid plans are billed monthly. Prices and plan contents change, and the page lists more than is repeated here. The plan cards behind Settings → Plan and Billing are the live list, so check there before you decide.
Related topics
- Models & Auto-Selector — the model groups, and the free model that keeps your chat going at a limit
- Platform & Apps overview — where you can use Emerge.ai
- Your first chat — picking a model, and what to do when a chat doesn't answer
- Troubleshooting
Create another Cloud
How to create an extra Cloud when your account already has one — what you need, who can do it, and what to do at your plan's Cloud limit.
Settings
The personal settings in Emerge.ai — theme, language, email preferences, archived chats, and where to check which version you are running.
